Get in touch

Got a question, thought, or idea? We’re here to help! Start by checking our FAQ. You might find your answer there right away.

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Get in touch

Frequently Asked Questions

Personalization and stories

How does personalization work?

You choose a story, enter the child’s name and a photo. In just a few clicks, they become the hero of their very own tale.

Can I preview the book before ordering?

Absolutely. In just a few minutes you'll see a page preview of your personalized story before checkout. A full preview is available in 48 hours.

Can I include more than one child in a book?

At the moment, our stories are designed for one shining star per book. This way, each child gets to be the true center of the story.

What age range are your books suitable for?

Our stories are designed for children aged 2 to 8. They’re perfect for reading aloud to toddlers and early readers, and meaningful enough to grow with your child.

Which languages do you offer?

Currently, our books are available in English. We’re working on expanding to Dutch and other languages. Stay tuned!

Ordering & shipping

How long does it take to receive my book?

We print locally and on-demand, which usually means you’ll have your book in 5–7 working days. Delivery times may vary slightly depending on your location.

Can I send a book as a gift?

Of course! You can enter a separate shipping address during checkout, and we never include invoices or prices in the package. Perfect for gifting.

Will the package include pricing or invoices?

Nope. Our books arrive without pricing information, making them ideal for surprises and gifts.

What if there’s a mistake or damage?

If something went wrong, whether it’s a typo or a damaged delivery, get in touch right away. If the book hasn’t gone to print yet, we’ll fix it. If it has and arrived damaged, we’ll make it right.

How do I cancel my order?

Coming

Quality

Are your books sustainably made?

Yes! All our books are printed on 100% recycled paper and packaged with care for the planet. We print locally to reduce our carbon footprint. Stories should leave lasting memories, not waste.

Where are the books printed?

We partner with local printers in different regions to speed up delivery and reduce environmental impact. It’s better for the earth and faster for your bookshelf.

Products

Where can I buy Mr Tales books?

Our books are only available online. That’s how we keep every copy unique and made just for you.

Do you offer discounts for bulk orders?

It depends on your request. Let's get in touch and see what we can do for each other.

Are you interested in partnerships and making a book together?

Yes, we love working with schools, charities, and businesses. Please send us a message at frans@mrtales.com, we’re happy to explore magical collaborations.

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Can't find your question?

Don’t hesitate to email us or send us a message. We're here to help, whether you need a hand with an order or just want to say hi.

Can't find your question?

Don’t hesitate to email us or send us a message. We're here to help, whether you need a hand with an order or just want to say hi.